Privacy Policy

01

Overview

Welcome to Abundant Lives Academy ("we", "our", or "us"). We are committed to protecting the personal information you share with us when you visit our website, enrol in our courses, attend our workshops, or interact with us in any way.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have over your data. By accessing or using our platform at abundantlivesacademy.com, you agree to the terms described in this policy.

Our Commitment: We treat your personal information with the same care and respect that we bring to all our healing work. Your trust is sacred to us, and we will never misuse the information you share.

02

Information We Collect

We collect information that you voluntarily provide to us, as well as information that is automatically generated when you use our platform.

Information you provide directly:

Registration details — Name, email address, phone number, and password when you create an account
Purchase information — Details provided during course or workshop enrolment and payment
Contact form submissions — Name, email, phone, and message when you reach out to us
Communication preferences — Any preferences you set for how we contact you
Course participation data — Progress, quiz responses, and completion records within courses
Feedback & testimonials — Reviews or transformation stories you choose to share with us

Information collected automatically:

Device & browser data — Browser type, operating system, device type, and screen resolution
Usage data — Pages visited, time spent, clicks, and navigation patterns on our platform
IP address — Used for security, fraud prevention, and general geographic analytics
Cookies & tracking data — As described in our Cookies section below

03

How We Use Your Information

We use the information we collect solely to provide, improve, and personalise your experience on our platform. Specifically, we use your information to:

Create and manage your student account on the Abundant Lives platform
Process your course enrolments, workshop registrations, and payments
Send you important account and course-related communications (receipts, reminders, access links)
Send newsletters, spiritual guidance updates, and promotional offers — only with your consent
Respond to your queries, support requests, or feedback
Track your course progress and issue certificates of completion
Improve our platform, courses, and overall student experience
Comply with legal obligations and prevent fraud or misuse

We will never sell your personal information to third parties for their own marketing purposes. Your data is used only to serve your journey with us.

04

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service providers — Trusted third-party platforms that help us operate our business (payment gateways, email delivery, course hosting via Knorish), who are bound by confidentiality agreements
Legal requirements — If required by applicable Indian law, court order, or government authority
Business transfers — In the event of a merger or acquisition, your data may be transferred to the new entity under the same privacy protections
With your consent — For example, if you agree to having your testimonial or transformation story shared publicly

05

Cookies & Tracking

Our website uses cookies — small text files stored on your device — to enhance your experience and understand how you use our platform.

Essential cookies — Required for the platform to function (login sessions, cart, access control)
Analytics cookies — Help us understand site traffic and usage patterns (Google Analytics)
Marketing cookies — Used to show you relevant content and ads on other platforms (e.g. Facebook Pixel) — only with your consent

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect your ability to use certain features of our platform.

06

Data Security

We take the security of your personal information seriously. We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

All data transmission on our platform is encrypted using SSL/TLS protocols
Payment transactions are processed through PCI-DSS compliant payment gateways
Access to personal data is restricted to authorised personnel only
We regularly review our security practices to stay up to date

While we take every reasonable precaution, no system is 100% secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

07

Your Rights

As a user of our platform, you have the following rights regarding your personal information:

Right to Access — Request a copy of the personal data we hold about you
Right to Correction — Ask us to correct inaccurate or incomplete information
Right to Deletion — Request deletion of your personal data, subject to legal obligations
Right to Withdraw Consent — Opt out of marketing communications at any time via the unsubscribe link in our emails
Right to Data Portability — Receive your data in a commonly used format where applicable

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

08

Third-Party Links

Our website and courses may contain links to third-party websites, social media platforms (Instagram, YouTube, Facebook), or external resources. These links are provided for your convenience and do not imply endorsement.

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information with them.

09

Children's Privacy

Our platform and courses are intended for individuals aged 18 years and above. We do not knowingly collect personal information from anyone under the age of 18.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] and we will take prompt action to delete such information.

10

Payments & Refund Policy

All payments for courses and workshops are processed securely through our integrated payment gateway. We do not store your full card details on our servers.

Course fees are clearly stated at the time of purchase
Digital products and online courses are non-refundable once access has been granted
In case of a technical error resulting in double payment, a full refund of the duplicate charge will be processed

For any payment-related queries, please write to us at [email protected] or WhatsApp us at +91 87933 71219.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will:

Update the "Last Updated" date at the top of this page
Notify registered users via email where appropriate
Display a notice on our platform for a reasonable period

Your continued use of our platform after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please reach out to us:

Email — [email protected]
WhatsApp — +91 87933 71219
Address — Office No. 30, Fourth Floor, Wing B, Mittal Court, 478, Rasta Peth, Pune – 411011, India

We are committed to resolving any concerns you may have about your privacy and will do our best to respond within 2–3 working days.